Because of the ongoing coronavirus pandemic that has affected millions of lives and killed thousands of people around the world, the United States’ major professional sports circuits and leagues had to suspend their operations indefinitely, including MLB. That creates a domino effect in which every team, including the New York Mets, is affected somehow, from employees, players, staffers, front office, management, and even the merchandise vendor that went to the stadium night after night to try and make a living.
Among those affected by the situation are fans, including those who purchased tickets in advance. The Mets published an update on the 2020 season and ticketing in their website. Here are some of the highlights:
“We recognize that our fans have questions. However, given the unprecedented nature and fluidity of what is taking place, we appreciate your patience as we work through the many aspects and details of this continually evolving situation.”
“When updated official information becomes available, the Mets will communicate it to their fans promptly and through a variety of channels, including our website at mets.com and mets.com/2020updates.”
“We thank you for your understanding as we collectively navigate through this challenging time, and we wish good health and safety to all the members of our extended Mets Family.”
Mets’ impacted games
When it comes to impacted games, the New York Mets said that the following are considered as such. The below ticket information addresses these games:
Thursday March 26, 2020: Washington Nationals @ 1:10 p.m.
Saturday March 28, 2020: Washington Nationals @ 4:05 p.m.
Sunday March 29, 2020: Washington Nationals @ 1:10 p.m.
Monday March 30, 2020: Philadelphia Phillies @ 7:10 p.m.
Tuesday March 31, 2020: Philadelphia Phillies @ 7:10 p.m.
Wednesday April 1, 2020: Philadelphia Phillies @ 1:10 p.m.
Monday April 13, 2020: Atlanta Braves @ 7:10 p.m.
Tuesday April 14, 2020: Atlanta Braves @ 7:10 p.m.
Wednesday April 15, 2020: Atlanta Braves @ 7:10 p.m.
Thursday April 16, 2020: Atlanta Braves @ 7:10 p.m.
Friday April 17, 2020: Milwaukee Brewers @ 7:10 p.m.
Saturday April 18, 2020: Milwaukee Brewers @ 7:10 p.m.
Sunday April 19, 2020: Milwaukee Brewers @ 7:09 p.m.
Tuesday April 21, 2020: Miami Marlins @ 7:10 p.m.
Wednesday April 22, 2020: Miami Marlins @ 7:10 p.m.
Thursday April 23, 2020: Miami Marlins @ 7:10 p.m.
Mets season ticket holders (including partial plan holders)
Mets Season Ticket Holders (including Partial Plan Holders) with tickets for impacted games originally scheduled from March 26 through the end of April “will receive credit for all payments made towards these games in their 2020 Season Ticket package.”
Credit is valid towards the following:
2021 Season Ticket package
Group and individual tickets to 2020 and 2021 ticketed regular season home games at Citi Field, subject to availability (Blackout dates may apply)
2020 and 2021 regular season Prepaid Parking at Citi Field
2020 and 2021 Concessions at Citi Field (Restrictions may apply)
Additionally, the Mets said that “all season ticket accounts will receive bonus credit equal to 20% of their 2020 season ticket payments for impacted games with a maximum bonus credit of $15,000 per account.”
Bonus credit is valid for the following, per the Mets’ release:
Upgrade 2021 Season Ticket package or location
Group and individual tickets to 2020 and 2021 ticketed regular season home games at Citi Field, subject to availability (Blackout dates may apply)
2020 and 2021 regular season Prepaid Parking at Citi Field
2020 and 2021 Concessions at Citi Field (Restrictions may apply)
Bonus credit has no cash value and expires at the conclusion of the 2021 regular season.
Information on how to access and utilize bonus credit will be communicated to all Season Ticket Holders at a later date.
2020 Group Ticket Purchasers
Group ticket purchasers for any impacted games originally scheduled from March 26 through the end of April “will receive credit for all payments made towards these games.”
Credit is valid towards the following, per the Mets’ release:
Tickets to 2020 or 2021 ticketed regular season home games at Citi Field, subject to availability (Blackout dates may apply)
Group purchasers with tickets to Opening Day originally scheduled for Thursday, March 26 at Citi Field will receive priority access to group tickets for the first ticketed 2020 regular season home game at Citi Field or 2021 Opening Day at Citi Field, subject to availability.
Additionally, “group purchasers will receive bonus credit equal to 10% of their payment(s) for impacted games with a maximum bonus credit of $15,000 per account.”
Bonus credit is valid towards the following:
Tickets to 2020 or 2021 ticketed regular season home games at Citi Field, subject to availability (Blackout dates may apply)
Bonus credit has no cash value and expires at the conclusion of the 2021 regular season.
2020 Individual Game Tickets purchased via mets.com or 718-507-TIXX
For those fans with paid individual game tickets purchased via mets.com or 718-507-TIXX for any impacted games originally scheduled from March 26 through the end of April, they “will receive credit for all payments made towards these games.”
Credit is valid towards the following:
Tickets to 2020 or 2021 ticketed regular season home games at Citi Field, subject to availability (Blackout dates may apply)
Fans with paid individual game tickets to Opening Day originally scheduled for Thursday, March 26 at Citi Field will receive priority access to individual tickets for the first ticketed 2020 regular season home game at Citi Field or 2021 Opening Day at Citi Field, subject to availability.
Additionally, “individual game ticket purchasers will receive bonus credit equal to 10% of their payment(s) for impacted games with a maximum bonus credit of $15,000 per account.”
Bonus credit is valid for the following:
Tickets to 2020 or 2021 ticketed regular season home games at Citi Field, subject to availability (Blackout dates may apply)
Bonus credit has no cash value and expires at the conclusion of the 2021 regular season.
Credit can be consumed via fans’ My Mets Tickets account beginning on Thursday, May 7, 2020 at 10 a.m.
2020 Individual Game Tickets purchased at the Citi Field Box Office
The Mets said that fans “with paid individual games tickets purchased at the Citi Field Box Office for any impacted games originally scheduled from March 26 through the end of April can exchange those tickets at the Citi Field Box Office towards any 2020 or 2021 ticketed regular season home game at Citi Field, subject to availability (Blackout dates may apply), once normal business hours resume.”
For exchanges, “a 10% bonus credit can be utilized at the time of exchange only, subject to availability (Blackout dates may apply).”
“Bonus credit has no cash value and expires at the conclusion of the 2021 regular season.”
For further information about 2020 Complimentary Ticket Holders and fans with paid individual or group tickets for impacted games looking to utilize credit for 2021 regular season home games, check the official release here.